Billing Specialist

Reports To

Controller

Core Function

The Billing Specialist is primarily responsible for managing vendor billing processes, client cost-share invoicing, and nutrition donation letters. This role serves as a key liaison between the fiscal department, vendors, and consumers. 

Core Responsibilities

• Vendor Billing: Reviewing, analyzing, and balancing vendor invoices. This includes uploading data into SAMS and submitting late bills.
• Invoicing & Collections: Generating and distributing monthly cost-share and state contract invoices. The role involves handling consumer inquiries via phone, processing credit card payments, and providing aging reports to the State Home Care (SHC) Director.
• Client Verification: Verifying client information specifically for State Home Care and Crisis programs.
• Compliance & Documentation: Creating and maintaining procedure documentation and providing backup for E-Billing. 

Essential Qualifications

• Education: High School Diploma.
• Technical Skills: High level of computer acuity with "excellent knowledge" of Microsoft Access, Excel, and third-party invoicing software.
• Communication: Ability to communicate face-to-face and telephonically with clients, co-workers, and multiple levels of leadership to resolve complex billing issues.
• Reliability: A requirement for regular and reliable attendance and the ability to maintain a professional workspace.