The Administrative Assistant performs administrative tasks for the Personal Care Attendant Program.

Responsibilities:                                                                                                                                                     

• Performs neat and accurate typing of required forms for the PCA program. 
• Maintains current electronic and paper records of all data for consumers and the department.                                               
• Policy Manual – Responsible for typing additions and deletions authorized by Program Manager, to the department policy manual and maintaining all manual information.                    
• Responsible for making sure new forms are copied and replaced in Initial Consumer Folders for department staff use.
• Request and save documents into consumer’s electronic files (sign offs, 485s, CarePlans, Over Billing Notices, ETC.)
• Obtains daily PAs (MH, SCOs, and OneCare) and emails to staff along with entering into the PCA software system
• Assist with the referral process, checking eligibility, creating paper and electronic files and distribute assignments.
• Telephone coverage – Explains and answers questions about the PCA Program, accepts referral information and assists with translation as necessary.                    
• New Consumers – Prepares new consumer folders and intake/orientation folder. Makes certain copies are available of all necessary paperwork for opening a new consumer.
• Assists in the orientation/training of in-house procedures for new department staff.                                                                                          
• Completes all work when needed as directed by the Program Manager and Supervisor. Capable of working independently.