The basic function of the Resident Services Coordinator is to provide onsite services to housing residents.

Responsibilities:

• In collaboration with the staff of Northbridge, Uxbridge,  Sutton, and Grafton Housing Authorities identify residents in need of services.                                                                                                                    

•  Provide assessment, outreach, early and/or crisis intervention and advocacy to diverse resident population.              

•  Coordinate delivery of support services.                                                                   
•  Develop, implement and review comprehensive support service plans for residents,
• Work with Tri-Valley staff and other community agencies on behalf of residents.                                                              
•  Collaborate with Housing Authority Directors to address the needs of residents.
•  Assist residents in changing/monitoring behaviors which, constitute lease violations to maintain tenancy, if possible.
•  Provide counseling and support to residents concerning day-to-day adjustments.
•  Provide on-going support for developing a cohesive sense of community by facilitating communication among residents.
•  Coordinate educational/information programs at the developments.
•  Provide technical assistance and education to housing staff concerning relevant elder and disability issues.
•  Seeks appropriate housing arrangements for residents who require alternative housing.
• Complete monthly reports for DHCD.                                                                                          

Essential Functions/Qualifications:

• BA/BS Preferred; knowledge of housing/social services with elders or adults with disabilities preferred.
• Knowledge of Housing/Disability laws and regulations.

• Solid written, verbal, interpersonal and team skills.
• Communicate with consumers, co-workers, family members, both face to face, email and/or telephonically.