TRI-VALLEY, INC.

Position:                  Supportive Housing Coordinator   (Milford)                                          Rev. 9/25

 Reports to:             Community Services & Information Supervisor

 Basic Function:        To provide coordination of services and support to all residents living in Milford at Fairfield Court, Birmingham Court, Greenleaf Terrace and in Mendon at Sunrise Apartments.

 Responsibilities:

•   Schedule office hours at the Supportive Housing site to provide easy access to residents and Housing Authority Management. Coordinator’s office is in Milford at Birmingham Court.
• In collaboration with housing authority staff identifies residents in need of services including residents at risk of eviction due to lease violations.
• Accept referrals from housing management and/or designated staff for older adults and/or residents with disabilities.
• Inform and refer residents to home care services and public benefits such as food stamps, Veterans benefits etc. as needed. 
• Work closely with Tri-Valley nutrition program and supportive housing provider around the coordination and delivery  of the congregate meal site for all residents.
• Maintain contact with Tri-Valley, Inc. Nurse and CM to provide ongoing communication about  residents' needs and services.
• Maintain close communication with provider staff regarding the 24/7 on call service to ensure proper and timely documentation, coordination of services, billing and consumer issues.
• Meet regularly with residents to address and coordinate social, recreational and educational needs/programs and address barriers to participation with the goal of developing a cohesive sense of community in the complex by facilitating communication among residents.
• Work closely with community organizations and social service providers to provide programs, support and services to allow residents to age in place.
• Provide outreach to perspective residents and their families around the assisted living model of the site.
• Provide information and referral services to residents in need of housing alternatives.
• Provide accurate and timely documentation to meet all contractual and administrative standards as required by Tri-Valley, Inc. and Housing Authority; including a quarterly report to the Housing Authority regarding programs/activities, participation numbers, and other pertinent information
• Coordinate and chair monthly Supportive Housing Team meetings.
• Attend monthly CSI staff meetings at Tri-Valley.
• Meet with Supervisor on a regular basis.
• Other duties as assigned.

 Essential Functions/Qualifications:

•  BA/BS Degree preferred; knowledge of housing/social services with elders or adults with disabilities strongly preferred.

• Knowledge of Housing/Disability laws and regulations is helpful.
• Solid written, verbal, interpersonal and team skills including public speaking.
• Regular and reliable attendance.
• Maintain confidentiality
• Communicate with consumers, co-workers, family members, both face to face, email and/or telephonically and maintain a positive effective relationship.
• Ability to be flexible and work in a fast-paced environment independently as well as in a team environment.
• Maintain production at program/department standards and deadlines in a timely fashion.
• Demonstrated analysis and problem-solving skills
• Computer acuity and attention to detail.
• Valid driver's license; maintain minimum insurance liability requirements and complete motor vehicle driving record check.
• Organizational and time management skills.
•  Cultural competency and the ability to provide informed advocacy
• Knowledge of home and community-based service systems and how to access and arrange services
• Outreach and educational services
• Motor vehicle
• Physical Demands:
• Computer access
• Ability to traverse homes, yards and stairways.
• Must be able to sit for periods of time at computer or while driving.
• Must be able to carry files of up to 5 pounds and laptop.
• Work Environment:
• Housing Authority site and meeting consumers at their apartments, community room, or in coordinator’s office.

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Employee Name (printed)                          Signature                                                      Date

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Employer Representative (printed)                                   Signature