The Case Management Accelerated Training (CMAT) program...

• is an 11-week workforce development within the human services field (March 3rd-May 23rd, 2025)

• pays students $18.00/hour while they gain the core competencies, fundamental knowledge, and skills expected of applicants to case manager jobs.

• is well suited for individuals who have a high school diploma (or GED/HiSET); 2-year associates degree, or some college; with experience related to human services or providing care to others. Individuals with a 4-year bachelor’s degree are not eligible for this program.

• Watch CMAT Promo Video: https://vimeo.com/893865631

• Watch CMAT Informational Video: https://vimeo.com/838690386

The Case Management Accelerated Training (CMAT) program will assist students in learning the fundamentals and core competencies for case management jobs, which commonly have a bachelor’s degree preferred or required educational requirement. Upon satisfactory completion of all program requirements, students earn a Certificate of Completion to verify their skill set. The program is primarily hosted by Tri-Valley, Inc. located in Dudley, MA.

Learning will occur in a classroom environment, a remote learning setting, and in the field with on-the-job case managers. In the classroom, students will participate in classes lead by instructors comprised of professors from nearby educational institutes, and experts and high-level employees in the field. Through online remote learning, students will participate in remote, synchronous classes and complete course work including an online Person-Centered Case Management certificate course from the BU School of Social Work (a $350 value). In the field, students will gain valuable on-the-job training from seasoned case managers who will mentor students through the daily duties and responsibilities of a case manager.

Please note: Individuals with a 4-year degree (B.A./B.S.) are NOT eligible for this program and can apply directly for case management jobs here: trivalleyinc.org/employment/

Responsibilities:

• Must complete screening and interview process, background check, and driving records check

• Reliable transportation

• Regular attendance on-site and remote learning (Mon-Fri, 8:30am-2:30pm, unless otherwise noted). Primary on-site location is Tri-Valley, Inc. at 10 Mill St, Dudley, MA. Field training locations will require travel within the Worcester County area

• Satisfy program requirements by completing assigned course work and tasks

• Represent the values of Tri-Valley, Inc. while interfacing with different individuals

• Maintain work area and work-issued technology in a neat and professional manner

• Perform relevant, miscellaneous duties and assignments as directed by program staff

• Follow established safety, environmental, and confidentiality standards and Tri-Valley, Inc.’s code of conduct

Essential Functions/Qualifications:

• High school diploma (or GED/HiSET); 2-year associates degree, or some college; with experience related to human services or providing care to others. Individuals with a 4-year bachelor’s degree are not eligible for this program.

• Regular and reliable attendance. Must meet program attendance standards and requirements

• Meet deadlines in a timely fashion

• Maintain confidentiality

• Organization and time management skills, attention to detail

• Communication skills, oral and written, with professional tone (telephone, email, in-person)

• Cultural competency and the ability to provide informed advocacy, or willingness to learn

• Demonstrated problem solving skills

• Able to develop and maintain positive effective relationships with providers, consumers, and the public, or willingness to learn

• Able to work independently and as a member of a team

• Computer literate in Windows, Edge, Microsoft Office (Word, PowerPoint, Outlook)

• Reliable transportation

Physical Demands:

• Must be able to sit for periods of time

• Must be able to carry files of up to 5 pounds and laptop

• Ability to traverse homes, yards, and stairways

Work Environment:

• (a) Hybrid (traditional office environment, remote work, on-the-road)

• (b) Computer access (laptop provided by Tri-Valley, Inc. for use during program)

• (c) Internet access (must have access to reliable home internet to perform duties effectively)