Job description

The Crisis Worker determines the need for protective intervention and the delivery or arrangement of services for self-neglected elders. The worker carries a case load at program standard.

Responsibilities:

• Accepts referrals from supervisor on appropriate cases requiring intensive and extensive casework.

• Conducts an assessment of each client referred and establishes an appropriate service plan.

• Maintains records regarding the case plan including physio-psycho-social characteristics and disposition of said clients.

• Utilizes community professionals who can act as consultants in developing case plans for clients in crisis.

• Provide backup and assistance to other Crisis Intervention and Protective Services staff when necessary, as directed by supervisor.

• Prepares appropriate statistics and reports to document program activities.

Qualifications:

• Bachelor’s degree in Social Work Human Services or related field preferred.

• Motor vehicle and Valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check

• Knowledge of home and community-based service systems and how to access and arrange services.

• Knowledge of MassHealth programs and public benefits.